We take your privacy seriously. Find out exactly how rajaplay collects, uses, stores, and protects your personal information — in plain language, not burdensome legal jargon.
Six core principles that guide how rajaplay handles your personal data.
All data you submit to rajaplay – whether during login, deposits, or profile updates – is protected by 256-bit SSL encryption, the same standard used by leading financial institutions worldwide.
Rajaplay never sells, rents, or trades your personal information to any third party for marketing or commercial purposes. This is an absolute commitment we do not compromise on.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. Contact our team and we will process your request within a reasonable timeframe.
Rajaplay only collects data that is strictly necessary for platform operations, identity verification, and legal compliance. We do not collect irrelevant or excessive data simply because we are able to do so.
Your bank and payment card details are not stored directly in the rajaplay system. All transactions are processed through licensed payment gateways that comply with PCI DSS security standards.
In the event of any security incident involving your data, rajaplay will notify you within the timeframe required by applicable data protection laws — not weeks or months later.
This Privacy Policy describes how rajaplay ("we", "Platform") collects, uses, discloses, stores, and protects your personal information when you use the rajaplay.vu website or the rajaplay mobile app ("Platform").
Rajaplay is committed to protecting the privacy of every member. This document is written in clear, straightforward language because we believe you have the right to know exactly what happens with your personal data – not just legal terms that obscure the facts.
By registering an account or using the rajaplay platform, you agree to the data handling practices set out in this Privacy Policy. If you do not agree, you are advised not to use our platform. This Policy is to be read together with Terms and Conditions rajaplay which forms part of your overall agreement with us.
Quick Summary: We only collect data we need. We take your data seriously. We do not sell your data to anyone. You can request deletion of your data at any time.
Rajaplay collects your personal data through several means – directly from you during registration, automatically during platform use, and in some situations from trusted third parties.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC verification and account security |
| Contact Information | Email address, phone number | Communications, account verification, notifications |
| Financial Information | Bank name, account number (partial), e-wallet | Deposit and withdrawal processing |
| KYC Documents | Copy of identification card, bank statements | Identity verification and legal compliance |
| Profile Information | Username, language preferences, account settings | Personalise your platform experience |
When you use the rajaplay platform, our systems automatically record certain technical information for operational, security, and service improvement purposes:
Rajaplay uses the personal data collected for legitimate and justified purposes. We do not use your data for any purpose beyond what is stated here without first obtaining your consent.
Legal Basis: rajaplay's use of your data is based on contractual necessity (to deliver the services you requested), legal obligations (KYC, compliance), legitimate interests (platform security), and in some cases your explicit consent (marketing communications).
Rajaplay does not sell, does not rent, and does not trade your personal information to any third party for marketing or commercial purposes under any circumstances.
However, in the course of platform operations, rajaplay may share the necessary (and minimum) data with the following parties:
All third-party service providers are bound by data protection agreements that require them to handle your data to the same or higher standard as set out in this Privacy Policy.
Rajaplay will disclose your personal data to government authorities or law enforcement if required by a valid court order, regulatory directive, or applicable law. We will only disclose the minimum data necessary to fulfil those legal obligations.
Rajaplay is not responsible for the privacy policies of related third parties. You are encouraged to independently read the privacy policies of payment service providers and other platforms you use.
Rajaplay retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.
Once the designated retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
Rajaplay implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
In the event of a data security incident involving your personal information, rajaplay will take immediate action to contain the incident and notify you and the relevant authorities within the timeframe required by applicable data protection law.
Shared Responsibility: While we do everything within our means to protect your data, account security also depends on your actions. Use a strong password, enable 2FA, and never share your login credentials with anyone.
Rajaplay uses cookies and similar tracking technologies to enhance your experience on the platform, ensure the platform functions correctly, and analyse usage patterns for improvement purposes.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the rajaplay platform.
As a rajaplay member, you have the following rights regarding your personal data. We take all such requests seriously and will process them within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you. We will provide a clear report within 14 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. You can also update your profile information directly in your account settings.
Under certain circumstances, you may request that we delete your personal data. This is subject to applicable legal retention requirements.
You may request that your personal data be delivered to you in a machine-readable format for transfer to another service.
In certain situations, you may ask us to restrict the processing of your data pending the resolution of a dispute or review.
You may object to the processing of your data for specific purposes, including direct marketing. We will honour your objection promptly.
To exercise any of the above rights, contact the rajaplay data protection team through customer support. Requests will be processed within 14–30 business days depending on the complexity of the request. We will not charge any fee for reasonable requests.
The rajaplay platform is exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you become aware that someone underage has registered an account at rajaplay, please notify our customer support team immediately.
Rajaplay reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements in how we protect your data.
When we make significant changes:
Continued use of the rajaplay platform after the effective date of any amendments is considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how rajaplay handles your personal data, our data protection team is here to help.
You can reach us via:
Response Time: We aim to respond to all privacy-related enquiries within 2 business days. More complex requests such as data access or deletion will be processed within 14–30 business days. We will notify you if additional time is required.
Register a free account today and play with confidence knowing your personal data is protected by industry-grade security with full encryption and a transparent privacy policy.